Modernizing Child Care: The Impact of Data and Technology

Louise Stoney, a veteran in the field of early care and education for over 35 years, co-founded Opportunities Exchange (OppEx) about 15 years ago. Her focus has been on modernizing the business model of childcare to ensure financial feasibility and high-quality programs. In this episode of “Continuing the Conversation,” she talks with Aaron Merchen, Senior Director of Early Childhood Education Policy and Programs at the U.S. Chamber of Commerce Foundation, about the importance of understanding the core financial and programmatic drivers to achieve desired outcomes. 

The Child Care Desert and Data Issues 

Stoney discusses the inadequacy of current data used to define childcare deserts. She points out that the data on licensed capacity is theoretical and often misleading. The real need is for precise data on actual vacancies and enrollment in early care and education programs. Stoney states, “We need to know how many vacant seats are available … regardless of who funds that program, regardless of who runs that program.” 

Modern Technology as a Solution 

Stoney speaks highly about the use of modern technology to collect accurate data on childcare availability. She explains that Child Care Management Systems (CCMS) can track children and staff in real time, providing precise data on vacancies. “When you have data on staff capacity and children enrolled, you can actually know where your vacancy is,” she says. Opportunities Exchange is working on protocols to collect and express this data effectively. 

Reaching Small Providers 

Stoney believes that technology can benefit small, home-based childcare providers by reducing administrative burdens and improving efficiency. She emphasizes the role of community-based organizations and childcare resource and referral agencies in delivering this technology to providers. “We believe that these subscriptions ought to be free,” she notes, highlighting efforts to underwrite the cost through states, communities, and foundations. 

The Role of the Business Community 

The business community can play a crucial role in supporting good business management and technology in childcare. Stoney discusses the concept of microcenters, small early childhood programs that don’t fit neatly into existing categories of childcare centers or family childcare homes. She stresses the need for regulatory flexibility to enable these small sites to thrive. “We have to be able to… make micro-centers more possible,” she says. 

Future Directions 

Stoney concludes by encouraging the use of modern technology to transform early care and education. She invites listeners to learn more about Opportunities Exchange through their website and their annual national conference. “It’s a great way to get involved,” she says, talking about how crucial innovation and collaboration are in addressing the childcare crisis.